THANK YOU FOR YOUR BUSINESS !!

Our Showroom & Physical Address:           

30065 Comercio, Rancho Santa Margarita, CA 92688

CUSTOMER SERVICE SUPPORT - AUTOMATED WEBSITE ASSISTANCE: 

You can always Email us at rpmnissan@gmail.com or if you prefer, or fill out the help form below, or try our new LIVE CHAT by clicking on the red bubbles on the lower left. Our new LIVE CHAT is actually an Automated Website Assistant and many people prefer to deal with this automated service after hours, but during the day we will be there to Chat directly with you from 10 to 4 pm PST.

The Automated Assistant takes over at 4pm on LIVE CHAT, and she and works all weekends too. Monday thru Friday the Website Assistant is actually live chat and we can help you directly so please click on the red bubbles to get started.

TEXT US ANY TIME: 

(949) 264-2205  We all know a quick phone call is preferred and we do answer over 100 calls a day. We do this to provide the fastest customer service in the industry. Most competitors only have email be we strive to be #1 and to earn your loyalty. With 50,000 customers world wide we are doing something right !!

During the Covid 19 Pandemic we are shipping orders as fast as possible. We have added staff to help us and if your "ORDER STATUS" has not changed it is because your order is still in line to be shipped. We appreciate your patients and if you need your order shipped quick, please pay the $20 for expedited handling.

Also, at RPM shipping is free usually, we try to only ship orders complete to avoid double shipping charges. Sometimes an order is waiting to be shipped because an item may be backordered. Normally we will hold orders like this if the item is expected to be arriving soon.  If you are in this situation we can backorder the item in question and ship out what is ready now. Just let us know. All International orders are shipped complete only.

If you don't hear from us within 1-2 business days, then something may have gone wrong. If you have not received a call back please give us time, and if you emailed and you have not received your order confirmation or a reply to an email, please check your spam/junk folder. We reply to almost all emails within a day or two, and if it appears we are ignoring you, we're not. You are the reason we exist and we love our customers.  

Local Pickup and Showroom Hours: